Making Quality Time to Integrate Quality Improvement in Healthcare
Meghan Drayton Jackson DO, MBOE, CPPS
Assistant Professor, Department of Pediatrics
Indiana University School of Medicine
Medical Director, Hematology Program
Director, Hem/Onc/BMT Quality Council
Division of Pediatric Hematology/Oncology, Riley Hospital for Children
3-measurable
learning objectives
1) Understand QI methodology: Lean, Six Sigma, and Institute for
Healthcare Improvement
2) Identify QI tools to help visualize a process
3) Identify QI tools help develop key drivers
References/Bibliography
To Err is Human
Understanding Patient Safety. 2nd Edition,
Watcher, R. MD
The Improvement Guide. 2nd Edition, Provost,
L. et al.
Lean Enterprise Institute
Institute for Healthcare Improvement
http://www.ISMP.org
